Curio Market Refund Policy

At Curio Market, we want you to be completely satisfied with your purchase. If a refund is necessary, our policy is designed to be clear and straightforward.

1. Refund Eligibility

To be eligible for a refund, your item must meet the following criteria:

• Timeliness: Your refund request must be initiated within 30 days of your purchase date.
• Condition: In most cases, the product must be in its original, unused condition.
• Proof of Purchase: You must provide a valid receipt or order number as proof of purchase.

2. Non-Refundable Items

Certain items are exempt from being refunded. These typically include:

• Gift cards.
• Digital downloads or software.
• Items marked as final sale.
• Any product not in its original condition, or that is damaged or missing parts for reasons not due to our error.

3. The Refund Process

Once your request is received and inspected, we will notify you of the approval or rejection of your refund.

• Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Timeframe: It may take 5-10 business days for the refund to be reflected in your account, depending on your bank or credit card company.

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.